Accessibility Statement

We hope the following information will help you navigate your visit to Churchfields easily and help you have an enjoyable day out with us.

We understand that everyone has different needs so if you have any further enquiries please do get in touch if we can help you with any requirements you may have. You can contact us.

Before you visit

Located between Droitwich and Worcester Churchfields offers an interactive, fun, learning adventure experience for everyone, whatever their age or ability.

If you are using a Satnav to find us, our post code is WR9 0AF, we recommend keeping your eyes open for the brown directional signage, as we are located off Copcut Lane.

The great British weather can be ever-changing, so we recommend bringing clothes suitable for all weathers. For sunny weather, we recommend hats, sunglasses and sun cream. When it has been raining, wellington boots are suggested for grassier areas. 

Please note that our busier periods are weekends, school holidays and our event days. 

When you arrive

Parking

We have allocated disabled parking near our front entrance, we ask that you only park in these areas if you have a blue badge.

There is plenty of parking for all our other visitors. All of our car parking at Churchfields is free of charge.

Please be aware, our car park, and some areas within the Park are gravelled with stone and may be uneven in places.

The nearest toilets to our car park are inside the Barn so please bear with us on entry as we do need to admit your party correctly before allowing you onto site for booked events. Entry for the Barn Café does not require booking.

During your visit

First Aid

The majority of our staff are first aid trained and are always happy to assist if you have an injury whilst visiting us. We do ask that any incident is reported to us. Please be patient with our staff whilst they deal with your injury, they will need to fill in an incident report form and take relevant information and details, including photographs. In line with data protection and GDPR, we keep this information secure and you can request this at any time.

Smoking

As a Farm visited by families, and for the health and well-being of our visitors, we are now a completely smoke-free and vape-free site. We ask that you respect this and if you wish to smoke or vape, you do so in our car park. We offer a free wrist band so we know you have already accessed the Farm earlier in your visit.

Please remember to dispose of your cigarette end in the sand bucket provided. This helps protect the environment.

Lost and Found

If a lost item is handed into a member of staff, we keep it in our designated ‘Lost and Found’ area for approximately three weeks. If you have lost an item whilst visiting Churchfields, we ask that you give us a description of the item, your name and number so we can contact you if the item is found. 

If you discover you have lost something after your visit, you can contact us or email thebarn@churchfields.farm

Please remember that we cannot be responsible for your items on site, and anything brought into the farm is at your own risk.

Lost Children

We have over 100 acres of land at Churchfields, so we suggest that you arrange a meeting point with your child if they lose their adult supervisor.

If your child is lost, inform a member of staff immediately. We have a lost child policy which we will implement immediately. Our staff will all be involved in finding your child, so please do bear with us if you visit when a child is lost. We will aim to find your child as soon as possible, and the duty manager will keep the adult reported informed throughout this. As part of our policy, we close our front entrance gate and may ask to check your car, please assist us by staying patient through this.

Directions

If, throughout your day, you need any assistance though, just ask a member of staff who will be able to help you.

Food and Beverage outlets

There is an onsite Café serving food, drinks and snacks from 10am until 5pm each day. In busier periods we also open additional food and beverage outlets across the site for your use.

Dietary Requirements

We cater for Gluten Free, Dairy Free, Vegetarian, Vegan and Allergies. Please ask a member of staff if you need assistance with your food choices.

Toilets

There is a main toilet block, based near the Café/Play barn/Main entrance. This block has unisex toilets, a disabled toilet (please note that this toilet is not fully accessible) and baby changing facilities.

Baby areas

We have baby changing facilities available in our main toilet block. For hygiene reasons, we ask that you change your baby in these locations provided and dispose of your child’s nappy correctly.

We are a breast-feeding friendly attraction, but if you would like to breastfeed in private, please ask a member of staff who will be happy to direct you to a place of privacy.

Wheelchairs and Pushchairs

We recommend bringing your own wheelchair or motorised scooter.

Whilst most of our surfaces across the site are flat, some areas are gravel which may be difficult for some wheelchairs and pushchairs. Our Fairy Trail is accessible via a hill, and includes a woodland area with farm “kissing gates” and our Maize Maze is also located in a field both of which some may struggle with. 

Our indoor areas are level and ramped for ease.

Carer’s Policy

Proof of carer is required on entry, this can come in the form of a locally issued carers emergency card, DLA letter or carer allowance letter. We prefer a carers ID (or an emergency carers card) which you can apply for through your local carers centre – there are lots of benefits to this card to assist you in your role as a carer.

Dogs

Dogs on leads are welcome. read our Dogs Policy for more information.

Photographs and Filming on site

We allow parents/carers to take personal photographs and videos on-site.

If an organisation or individual wishes to take photographs or videos, they must first get permission from the Duty Manager or media department at Churchfields prior to filming.

Avon Valley may occasionally take photographs or videos of scenes for use on social media or in advertising. If a specific child is focussed on, we ask for a photo consent form to be filled in by the parent/carer on the day. Staff will be wearing uniforms and can be identified through this.

Data Protection

We abide by the data protection act, where private information is kept on a secure online server. We do not hand over other people’s information and do not keep paper forms and information anywhere on site. We work to GDPR and you can access our Privacy Policy here.

To allow us to keep up with demand, the minimum order amount is £10.00
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